Missing Book – Amazon.com

I have been purchasing items from Amazon through the years. With two exceptions the experience so far has been very positive.

Years ago, my wife and I purchased via Amazon a Le Creuset pot for our son. The pot was made of ceramic. The pot arrived at our son’s residence chipped. When we learned about the issue, I checked on the Amazon web site and filled the form to return the item and get a reimbursement. We decided that a ceramic pot might not be a long lasting item. So far all was fine. Our daughter in law was going to return the item. Apparently she lost the slip and we had no way to prove that we had returned it to Amazon. We were not reimbursed for the purchase. Like I said, the issue was on our court. Continue reading “Missing Book – Amazon.com”